Unable to receive text messages on samsung phone

  • Unable to receive text messages on samsung phone. I no longer am able to receive calls from contact (goes straight to voicemail, with no notification of ever receiving call in phone recent calls)or send SMS messages and when I attempted respond to send SMS messages I g Jul 19, 2023 · If you're unable to receive videos in text messages (SMS/MMS) on your Galaxy S20+ Android device but can receive them in FB Messenger, there are a few things you can check and try to resolve the issue: Check Multimedia Messaging Service (MMS) settings: Make sure your MMS settings are configured correctly. To update your Android device, go to the Settings app and tap on Software Update. Sep 27, 2023 · Tap Text messages. I have deleted the cache and data multiple times and tried restarting the phone after clearing cache and data before sending a mass text and it still fails to send. Add the email account again, and then try to send Mar 12, 2021 · Apps downloaded from the Play Store appear in the Galaxy Store in Samsung Apps and Services 2 weeks ago; Store Wallpaper Purchases in Samsung Apps and Services a month ago; Try out the new AI features in Samsung Apps and Services a month ago; Need to reset router/modem to send a Pic on Messages in Samsung Apps and Services 02-12-2024 Jan 24, 2023 · Open your settings menu by swiping down your notification shade and tapping the gear icon at the top right to take you to your Settings menu> next scroll down and tap on "apps"> then you'll want to find the Messages app you're using and tap on that> now tap on "storage"> and last you'll want to tap on "clear cache" at the bottom. May 24, 2022 · Hello! I hope all you guys are okay. Check the spam and blocked folder on SAMSUNG GALAXY A02S. Start the phone in Oct 11, 2023 · Updating your device might fix the issue causing your phone not to receive calls. Here are the steps to turn it on. From restarting the device to checking network settings, these solutions should help you fix the problem and start receiving text messages again. Epic Samsung Care Ambassador. Keep in touch with all of your contacts using the Messages app on your Galaxy phone or tablet. To update your mobile device's software, follow these steps: Step 1. Then, tap on the download button at the bottom of the screen to begin the update. Try clearing both your messaging and keyboard app's cache and data: open device settings (cogwheel icon)>messages/Samsung keyboard>storage>clear cache/data>restart phone. The only fix for this problem is to remove, unlink or deregister your Phone Number from Apple's iMessage Service. Cleared the messaging cache. It seems to be random and even on occasion single recipient messages fail to send as well. So, try enabling it first and see if this could solve the problem. Maybe that'll help you out. Perform a factory data reset on your device. Oct 24, 2023 · Once disabled, toggle the switch again to enable the SIM card. If your Samsung smart watch (LTE) experiences mobile data issues, cannot answer calls, receive texts, or does not display your phone number in the Settings menu, there are a few things you can try. In short the android user must go to settings messages hit the three dots up in right hand corner and disable chat features. May 30, 2023 · Navigate to and open the Messages app and then tap the compose icon in the lower right-hand corner, or you can tap a previous conversation. More details about the issue: When I Apr 21, 2020 · Options. So far support has no answers and has been of no help other than to say the issue is "trending". We know that receiving messaging alerts can be alarming. Step 2. +1 for US I've done everything! I've turned on and off. Press the Power button for a Aug 20, 2023 · Check Blocked Numbers. A simple reboot can often fix many minor issues of Android. Then tap the back button > FaceTime, and tap the FaceTime slider to turn it off as well. 0 Likes. To confirm, tap Remove account a second time. Wait for a few seconds and try to send your message. Click Reset and tap Reset network settings. Unregistering from iMessage disassociates your phone number from your Apple ID. Astronaut. Phone restart. 05-12-2020 02:04 PM in. Then, Open Settings. Once your device has restarted, you will be able to receive text messages. Step 4: Tap Clear cache at the bottom of the screen. Airplane mode is on. Galaxy S Phones. Galaxy S20. 11-02-2022 07:34 PM in. Follow the steps below to solve the problem. Dec 23, 2021 · Check the guide below to find a solution. Jul 15, 2019 · Reset your settings (this WILL NOT delete any personal data on your phone like contacts, pictures, accounts, texts, etc!) Once the phone reboots: Go to settings. These are the common texting issues, most of the Android users came across in their lives. Fix 04: Re-insert the SIM Card. The calls that show they are coming from your own number are illegally generated and we are unable to block these at this time. Swipe down from the Notification bar, then select the Settings icon > scroll to and select General management > Reset > select Reset network settings > Reset settings > select Reset to confirm. 09-12-2021 01:56 AM in. Mar 22, 2023 · So this is like my 3rd time posting about this. Android does not receiving text messages from an iPhone. Then go to mobile network, then under network mode select one of the 3. Scroll down and Go to Advanced. This should create considerable storage to receive and store text messages again. 4: Tap Clear cache. It doesn't work on Google messages or Samsung messages. I have a Samsung 23 ultra that was working fine until 10 days ago and then it stopped being able to send or receive text messages. If iPhone users turn off iMessage then there could be less issues. You can try Apr 20, 2023 · 2. Turned on and off the airplane mode. Messages on Samsung phone are slow, do not send, or cannot be received. Make sure that your operator supports SMS, MMS or RCS Nov 2, 2022 · KwamGary. Made Jun 2, 2023 · Make sure you’re connected to mobile (cellular) data. If you can, try your text messages again. To find the Messages app, you may have to look in your Samsung folder. Check with your cell phone carrier. If I send "Help" to the short code number, ill get an automated response. 04-17-2022 03:27 PM in. To insert an attachment, tap the Gallery or Camera icons to the left of the text box. 2) power the device back on by holding the power and volume up buttons until you see some tiny text appear. 06-25-2023 08:29 PM in. Unblocked all my numbers. Nov 9, 2023 · Samsung S23 unable to send or receive text messages. Sep 19, 2023 · why are text messages falling to send ? in Galaxy S Phones a week ago; Secure Folder Calendar Notifications in Galaxy S Phones 01-09-2024; Unable to receive text messages on my Samsung Galaxy S9 plus in Galaxy S Phones 09-11-2023; Not receiving calls, notifications, etc. To check if this is the case, follow the steps below. Other times, iMessage may still be enabled if you just switched from an iPhone, which could make texts get stuck in limbo. Verify that Google Messages is set as your default texting app. Make sure that you have the most updated version of Google Messages. Any help greatly appreciated! Apr 15, 2021 · Unable to copy & send text message received from iphone in Galaxy S21 3 weeks ago Phone supposed to be unlocked, received a phone locked to AT&T in Galaxy S21 4 weeks ago Accessibility Help Oct 10, 2023 · Step 2: Open a message that was sent from the person who cannot receive your messages. Fix problems sending or receiving messages. I am sorry for the inconvenience. Check your network connection. Apr 14, 2023 · Hello, This makes NO sense!! Starting yesterday (4/13/2023) around noon my phone number stopped being able send/receive text messages or make and receive calls. Open the “Phone” app Aug 29, 2023 · Here’s how: Press and hold the Power + Volume Down buttons for approximately 10 seconds or until the device power cycles. I cannot receive security text codes. They can call me for them. I figured out the problem. The easiest thing that you can try if your Android phone is not receiving any text messages is because the SIM is not inserted right. Mar 19, 2023 · Since the most recent update, my text messages may or may not be received/sent. Open phone app. This is normal operations for both prepaid and postpaid accounts and devices. If you have a SIM card, make sure that it is inserted properly. This will allow you to send and receive text messages on your Samsung Galaxy A14 as normal. It isn't the first time I am seeing users having group chat issues when Android and iPhone evolved. Tell that person they need to, “ “Refresh your text messages on your billing”. . Head back to Settings > Messages> Send & Recieve. Check your message app and settings. Jpurple80. Nov 12, 2023 · Options. I did this then reset my phone and it started working. while playing games on my phone in Galaxy S Phones 09-15-2022 Galaxy phone is unable to make or receive calls. You can restart the device or app to try If you change messaging apps on your phone and don’t receive messages, you may need to turn off RCS chats. Feb 3, 2021 · Explorer. I'm going to try this now. This allows you to experience fast mobile data speeds on your mobile device. Clear the Phone App Cache. Jul 26, 2023 11:24 AM in response to Jnjlfbf77. Then try sending a text message. Immediately after installing the update, I became unable to send or receive text messages and phone calls. Dec 29, 2022 · Here are the best-reviewed fixes for your Samsung phone not receiving texts. Turned off/on Airplane mode. That should fix it. Start the Settings app on your Samsung Galaxy S10. 1. Check if you blocked them. Solved: I just got my Samsung A52 and it works great, but refuses to download MMS Sep 1, 2023 · Do a soft reset. Galaxy S. Nov 12, 2022 · You can fix that by reinserting your SIM card into your phone. Navigate to Settings -> Apps or any variation thereof and clear the cache for your Nov 1, 2023 · The Samsung Galaxy A52 is a mid range smartphone that is capable of connecting to a 5G network. You can also tap Add (the plus icon) for additional attachment options. After Nov 9, 2023 · Please follow the below steps to reset network on Samsung S23 device: If you are having connectivity issues, you can try resetting your network settings. Add and remove the ones you want. Nov 6, 2022 · To clear your system cache follow these steps: 1) Turn off your device. When I use some applications or log into some of my accounts, they want to verify my device by sending me an SMS message with a verification code. Oct 31, 2023 · Here are the steps on how to restart your Samsung Galaxy S22: Press and hold the power key and volume down key together until the device starts to turn off and display the Samsung logo. Fix 01: Restart Your Galaxy S23. If the switch next to Unknown is turned on, tap it to turn it off. Restart your phone. Try rebooting your device. Scroll down and find General Management. If the carrier won't help, return the phone and find a different carrier. If you are unable to make calls from your phone, there could be a problem with your phone's SIM card, damage to your phone, or an issue with your account or carrier. Jun 11, 2021 · Galaxy phone is unable to make or receive calls. Jun 11, 2023 · Open the Settings app on your phone. Go to Settings > Software update. 09-13-2020 10:31 AM. On compatible devices, Wi-Fi calling lets you make calls over Wi-Fi. Was this content helpful? Sep 12, 2021 · Go to your settings, then go to appstap on the 3 dots and tap on Special access. Now, tap on Messages > Send and Receive. We don’t know if you’ve already tried this before you contacted us but restarting your device should be the first thing that you need to do. Oct 17, 2022 · Step 1: Swipe down from the top of your Android phone home screen. Step 3: Scroll down and tap Storage. We want to help. Solved: My text messages app is not working. There are several ways to fix the text messaging problem on an SAMSUNG GALAXY A02S. My friend is having the same issue with a Samsung 21. Scroll to permissions you have three choices here Ask, Never Aug 7, 2023 · Fix #1: Forced reboot. Click the 3-dot menu and select Special access. We hope this helps clarify your concerns better and thanks for reaching out to the AT&T Community. 3) using the volume up and down buttons, highlight reset cache partition. But mass texts almost always fail. To restart your phone, do the following: Press and hold the power button until a menu pops up. Nov 24, 2020 · If the number on your phone is different, or missing, tap Message center, enter your network operator's message center number and then tap SET. If calls and texts are still not working after completing the troubleshooting, you will need to continue to work with your service provider to troubleshoot the issue as they are responsible for the call and text functions of Feb 19, 2024 · 6. If you can’t text one person on your Android device, their number may have been blocked. 06-13-2022 07:28 PM in. I can only receive texts. Once you’ve reset network settings, try sending a text message. 5. But I can send and receive GIF's , pictures, and voice recordings these send Aug 21, 2022 · Open the Settings app on your Galaxy Z Fold 4. Make Sure Airplane Mode Is Not Enabled. Check for possible causes of SMS and MMS message errors. Galaxy S23. Rebooting the device typically resolves a variety of faults and problems without any hassle. Feb 26, 2023 · The only fix is to clear your Android storage space. You can also try doing a partition cache clear which is helpful if it is a software bug related issue. Feb 27, 2023 · Sometimes they send, sometimes they don't. Delete the contact and add it again. After these steps, you can go to send the message again and check whether the issue is solved. Fix 03: Clear the Cache of The Message App. Depending on your plan, you may be limited in the types of text messages you can receive. while playing games on my phone in Galaxy S Phones 09 Feb 29, 2024 · Part 2: Remove and Insert the SIM. The company prefers the native One UI Phone app. Tap Premium SMS Access. If you still have your iPhone: Open Settings > Messages, and tap the iMessage slider to turn it off. Go to "notifications". Then, see if you can browse the web. I am with Metro PCS by T-Mobile and my phone switched to 5GUC network and was unable to receive messages. Your messaging service will automatically switch to MMS if you are sending a picture message, or if your text message goes over the character limit, normal SMS length is 160 characters. What I know: I can't receive or send SMS text messages. . Clear the cache from your text app. Under Message Center, you should see your carrier's SMSC number. Apr 7, 2022 · Please be advised, for any device that is turned off or in airplane mode, you won't receive any text messages until it's turned back on. Aug 8, 2020 · Hello, Summary: Today is 8 Aug 2020. Tap Reset network settings. Now, tap on the Use your Apple ID for iMessage. Nov 4, 2019 · 1. You are able to send text messages but you are not receiving texts from numerous contacts. Apr 10, 2022 · Solution: Try checking the permissions of your messaging app. Reboot Samsung Phone. If you see a different number here and do not directly subscribe to T-Mobile, contact your provider to find out the correct number to use. Note: The following instructions and features What should I do if I am unable to send or receive text messages? Verify that 3 to 5 bars are displayed on the signal strength indicator on the top left hand corner of the screen, and that the "You have insufficient funds to send message" is not on your display; otherwise, please contact our Customer Care Center at 1-877-430-CELL (2355). Step 3: Select the three-dot icon located at the upper-right portion of the screen. If it's not already on, turn on "Data Roaming" by swiping the button to the right. 4. Dec 18, 2023 · Table of Contents. user_ams007. I am unable to receive short code SMS from our emergency alert system. You can send Gif images via Samsung messages or Google messages by clicking on the + sign and then add the images to send via text. 3. Open the Message app. Galaxy S21. May 29, 2020 · Not receiving messages when you started using a new phone. I can receive text. S20 not sending or receiving pictures via text. 06-07-2022 08:40 PM in. If you still cannot find the app, use your phone’s search function to locate it. Thank you so much!! 09-12-2021 01:32 AM in. A poor network connection is another possible reason for an MMS not sending or downloading. Next, tap on the email account you'd like to remove. Tap Delete all. Enter your password and tap Done to proceed with the reset. 04-04-2020 09:08 AM. Place the SIM card back on the tray properly. 03-14-2022 07:54 Text messages can't be sent and can't be received if: Your device isn't connected to a cell signal or Wi-Fi. Yes. Checked Messages settings. Options. I was able to figure this out with a call to my carrier. From the pop-up, select the Sign Out option. Not receiving some text messages on Android. If your SIM card is inserted wrong, then it is obvious you can't receive text messages on Android. Step 4: Tap on Details Most likely just the last four digits of each. Tap Accounts and backup, and then tap Manage accounts. This should restore your network signal strength bar and fix any temporary glitches that may have prevented your phone from receiving calls. Apr 17, 2022 · Solution. After the reset, set up your phone as a new device. A few days ago while trying to download tax documents, the 2FA text messages were only received after rebooting the phone. Check if you need to specify a country code (e. Help Aug 22, 2023 · Scroll down and tap Reset. To do this: Dec 29, 2023 · Method 4. Jul 19, 2023 · When iPhone users text a number that’s still in the iMessage system, the text goes to iMessage and can't be delivered to the Android phone. Jun 27, 2023 · Go to Settings > General Management > Reset > Reset network settings > Reset settings > Reset. Swaped SIM slots. Roaming or Mobile Data is turned on. If those options do not work, it may be necessary to contact your carrier for network options or activation support. 06-25-2023 08:25 PM in. Verify and inspect the SIM card. 2. Try using What's app or Viber instead. But every single website and shop app that needs verification codes don't work anymore. Aug 18, 2023 · H E L P Samsung Galaxy Z Flip 5 (about a week old) Stopped receiving texts. Software or memory issues — Your messaging app might run into software, memory or cache issues that prevent text messages from working. Go to connections in settings. A couple of days ago, I installed a system update on my Samsung Galaxy A10e, which I have owned for a year or two. So Feb 11, 2024 · Other times, if you recently moved from an iPhone, iMessage may still be activated, which might cause texts to be lost in the ether. Android devices: Go to Settings, then Advanced Messaging. Click Reset settings and confirm the lock screen if prompted. while playing games on my phone in Galaxy S Phones 09 Jun 15, 2022 · 1 Solution. Check your device settings. Have you experienced not receiving OTP on your phone even your number can still send/receive text messages? These are what I did to troubleshoot: 1. Jul 20, 2023 · Level 1. Tap "Connections" and then tap "Mobile Networks. You'll see a message saying " Network settings reset " means it is done. add another texting app Textra, make it the default texting app, then switch back to samsung messages and you should start receiving text from them againthis happened to me as well. To do this go to Settings – App Manager – All Tab – Messenger. If the text message still won't send, or if your phone already had the correct message center number stored, please follow the next steps to clear the data in the Apr 12, 2022 · Australia. " 3. Take the SIM card off of the tray. Enthusiast - Level 2. Your device may be experiencing temporary issues with receiving signals from a cell tower. 11-12-2023 04:26 PM in. Tap Reset settings and if prompted, enter Aug 29, 2023 · Press the Volume down key several times to highlight ‘wipe data / factory reset’. It's never been easier to share photos, send emojis, or just say a quick hello. 09-12-2021 02:10 PM in. Turn Advanced Messaging off and back on. Sep 6, 2022 · If it’s not enabled, it won’t work. Fix 07: Reset All Settings. Step 2: Expand the quick toggles menu. Press the Volume down key until ‘Yes — delete all user data’ is Jul 16, 2022 · My phone was working perfectly until the software update on Wednesday, 7/13/22. Fix 02: Check Blocked Numbers. Apple devices: Go to Settings, then Message. Contact your carrier. Galaxy S22. Restarting your phone is a perfect place to start the troubleshooting procedure for Samsung S20 not receiving text messages. Sep 1, 2020 · Re: You were unable to receive a text message due to device restriction or insufficient funds. Removing and re-adding your email account can help resolve minor issues. Turn Off Wi-Fi Calling. 06-05-2018 09:13 AM. Everything is connected and sett up right as far as I can tell but for whatever reason I'm still unable to send and receive messages as chat. Once the phone has started check if the issue still occurs. Community. Settings> blocked number. Once your Phone Number gets delinked from iMessage, iPhone users will be able to send you SMS Text Messages using your Carriers Network. Samsung Care Ambassador. 4 points. For T-Mobile network providers, this should be +12063130004. Relaunch the Settings app. Tap Reset to view the reset options. Turn iMessage® off and back on. Due to a corrupt cache, you may face issues with making Sep 30, 2023 · This can cause problems with sending and receiving text messages on your new phone. Not clear if only iphone messages. Restarting your phone can solve many issues, so this is generally a good solution to try. Call your provider and get them to put on a technician that’s high enough up the food change that they’re not just reading prompts off a screen. Why Your Samsung Galaxy S23 Won’t Receive Text Messages. Fixed it. If you're unsure, contact your provider to ask if your plan prevents verification texts. I have never been able to receive these types of messages and I haven't been able to find anything in the settings to allow them. I have factory reset my phone, called the alert provider and had them send a targeted message directly to my phone and nothing came through. You can restart your phone and see if it can resolve the issue that not receiving texts from one person. Samsung doesn’t use Google’s Phone app on Galaxy phones. To do that: Pull the SIM card tray out of your Android or iPhone. Tap on the Reset button to finish the process. Just note, that you may still have issues with either sending or receiving group messages as a group. Jul 26, 2023 · In the Phone app, tap the three dots > Settings > Blocked Numbers. Wiping your media files is a good start (after you back up your data) because they commonly occupy lots of space. Cosmic Ray. Tap Message and then tap Ask. Jun 1, 2022 · If you are having trouble sending or receiving messages, or they seem slow, it is usually an issue with the carrier or its service. Jul 24, 2023 · Update. Fix problems sending or receiving messages from specific contacts. Smartphones. Jul 26, 2023 · Unable to talk to contacts with 5 in the numbers due to not allowing text to be charged in Galaxy Z Flip 4 weeks ago; Unable to locate backup or content from old phone to restore to replacement phone in Galaxy Z Flip 02-15-2024; A new Group chat is being created when responding in Google Messages Z Flip 5 in Galaxy Z Flip 01-26-2024 Aug 25, 2023 · 1: Tap and hold on the Messages icon until the options menu shows. If prompted, enter your security lock. Click on the three dots. 3: Scroll down a bit and tap Storage. Everything that I send or reply to a text message, the recipients - 2741625. Note: If these steps do not resolve your issue or for all other queries or Oct 22, 2023 · Curious to understand why you would ask the Samsung community, made of users, a communications issue about your carrier's ability to get you setup with the ability to send and receive text. Click three dots top right. Restart Your Phone. Fix 05: Reset Network Settings. Aug 25, 2023 · Step 1: Tap and hold on Messages. If there is an update available, tap on the Download and Install button. Tap on it. Choose Send an MMS reply to all recipients (group MMS). 4) press the power/bixby button. It Feb 25, 2024 · Galaxy S23. The carrier is responsible for your communications, not Samsung. Reply. Learn how to change your default texting app. Note: Allow several seconds for the Maintenance Boot Mode screen to Jun 5, 2018 · STELOW93. g. Verify that their phone number is correct. If the problem persists, move on to the next solution. Part 2. After the restart completes, check if you can send or receive your MMS message. When I went into settings and changed back to LTE phone is working fine now May 23, 2023 · With weak signal, there’s only a few, if not any, network bars. To unregister from iMessage, follow these steps: On your iPhone, go to Settings > Messages. Tap Remove account. Press Power button to select. Before you try the recommendations below, be sure to check if your device's software and related apps are updated to the latest version. 2: Tap the App info icon. This phone has several Apr 12, 2022 · Here is how you can do it. 02-06-2021 02:13 PM in. Click on your Apple ID hyperlink. Click on Group Messaging. Step 2: Tap the App info icon (represented with lowercase I). Jun 8, 2022 · Not Receiving Verification Messages. Fix 06: Do a Software Update. To do this, navigate to and open Settings. Seems to be all texts, although not confirmed. Update your Galaxy phone or tablet. Tap the Restart button. There's so much you can do with your messages, like mute conversations or assign special message tones for certain contacts. Oct 20, 2023 · Secure Folder Calendar Notifications in Galaxy S Phones 01-09-2024; Unable to receive text notifications from one of my contacts in Galaxy S Phones 09-19-2023; Unable to receive text messages on my Samsung Galaxy S9 plus in Galaxy S Phones 09-11-2023; Not receiving calls, notifications, etc. I've tried multiple times over the last hour. bill-e. For example, this morning I received a text but my immediate response will not send. Try to uninstall it and reinstall it clear the cache Make sure that the person you're sending has the right number do not put a plus or anything just the numbers like 222-999-1111 it has to show it just like that Don't put an area code don't put nothing now if the messages are RCS then the person who has their messenger should it be Jul 11, 2023 · Good afternoon I cant receive picture from Verizon customers just started like 2 months ago, MMS or SMS, went and got a new S23 or Friday and having the same problem, Please help Dec 3, 2023 · If you are still unable to send a text after completing the troubleshooting, we recommend reach out to your service provider for additional assistance. It appears that the messages are being triggered when the blocked number attempts to send you a message. STEP 1. This is done by pressing and holding both power and volume down buttons for at least 10 seconds. Sep 8, 2022 · Tap the Setting icon (the gear icon on the top-right side of the screen). Push the tray back into your phone. Go to Apps > Apps. Step 3: Enable the Airplane mode for a couple of seconds and disable it. I don't do group chats much, but do know many people that do. vzw_customer_support. Verify that your account is in good standing. 5: Tap Clear data, and then tap OK to confirm Feb 16, 2023 · Ask them to disable iMessage or send you a new text to your phone number. Now, switch off your iPhone and reboot it. Go to "messages" app (may be under "see all") Go to "new messages". Change sound option from silent to what text noise you want. Hope it works for you. Customer Service Rep. Simply take out the SIM card, see how it must be inserted, and do it correctly. Apr 2, 2020 · Re: You are unable to receive a text message due to a device restriction or insufficient funds. Scroll down to and tap General management. eg es ao nc au kz nr ah kn cz